CelcomDigi to use Time network to expand home fibre business

CelcomDigi to use Time dotcom infrastructure to expand home fibre business

Malaysian telco CelcomDigi is set to boost its home fibre broadband business via an infrastructure-sharing deal with communications service provider Time dotcom.

Under the deal, CelcomDigi will use Time’s fibre broadband infrastructure to extend its fibre broadband service to more homes, especially condominiums and apartments.

The move could help accelerate CelcomDigi’s fibre broadband uptake. The latest figures from CelcomDigi – which were also the first to be released in May after the merger of Celcom and Digi – revealed the combined entity had 107,000 fibre-based fixed broadband subscriptions at the end of 1Q 2023, up from 86,000 the previous year.

However, that places it dead last in Malaysia’s fibre broadband market. In the same quarter, incumbent telco Telekom Malaysia dominated the home fibre game with just over 3 million Unifi Fibre subscribers. Maxis was a distant second with 601,000 fibre broadband subscribers.

CelcomDigi is also thinking in terms of customer service and packaging. CelcomDigi deputy CEO Albern Murty said that by leveraging existing infrastructure, the operator can offer bundled mobile and fibre packages that complement customer experience as a one-stop for connectivity needs. It also enables CelcomDigi to roll out broadband internet services to new customers more quickly and cost-efficiently.

“Our customers can now have affordable convergence solutions for their Internet and lifestyle needs,” he said.

“We’ve made access to Time’s gig-speed network available to Internet service providers for some time now,” said Time executive director Datuk Zainal Amanshah. “We believe gig-speed Internet should be made available to as many Malaysians as possible, and we continue to expand our coverage across Malaysia to that end.”

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