CTM Macau chooses Comptel provisioning and mediation to back 3G roll-out

Comptel, an Operational Support System software vendor for convergent mediation, charging, provisioning and network inventory, is supplying Macau’s CTM with provisioning and mediation solutions to support 3G services.

CTM is planning its 3G roll-out for later this year. In addition to 3G expertise, CTM is extending its 2G deployment of the Comptel Event Mediation solution to handle next generation mobile services.

With the planned 3G roll-out, CTM has to ensure it puts in place all the right systems to be able to see to customers and services fast and efficiently. It also needs to collect usage information to bill them correctly. With new potential services emerging all the time, flexibility and speed are now essential to ensure these processes are carried out to the satisfaction of CTM and its customers.

The Comptel Provisioning Solution is designed to automate user provisioning and service activation. With a single interface, it covers the entire fulfilment workflow - from service order to start of billing. At CTM, the Comptel Provisioning Solution will have interfaces with the CRM system, Ericsson network, mobile banking and other provisioning gateways.

The Comptel Event Mediation Solution allows usages from multiple sources to be collected and forwarded to billing and other systems. In the context of CTM, the existing Comptel Event Mediation deployment will be extended to collect usage from GPRS, SMS, MMS gateways as well as content servers.

* CTM is a joint venture reflecting Macau’s present situation and her immediate past. Cable & Wireless owns 51% of CTM, Portugal Telecom International 28%, CITIC Pacific 20% and the Macau SAR Government 1%.

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